Warranty Administrator

Location: Caerphilly
Salary: £28,000 per year plus overtime at time and a half
Hours: Monday to Friday, 7am to 3.30pm and 9.30am to 6pm on alternating shifts
Job Type: Full time, permanent

Benefits:

  • Competitive salary with overtime at time and a half

  • Structured weekday hours, no weekends

  • Supportive working environment with opportunities to develop

We are looking for an experienced Warranty Administrator to join a busy team, supporting the smooth and accurate processing of all warranty claims. This role requires strong attention to detail and previous warranty background, as the position also plays a key part in ensuring compliance for audit purposes.

Key Responsibilities of a Warranty Administrator

  • Processing and submitting warranty claims with accuracy and efficiency

  • Liaising with manufacturers, suppliers, and internal teams to resolve queries

  • Monitoring warranty procedures to ensure compliance with audit standards

  • Maintaining up to date records and warranty documentation

  • Ensuring all claims are processed within set timescales

  • Supporting colleagues and management with reporting and administration

Skills and Experience for a Warranty Administrator

Essential

  • Previous warranty administration experience

  • Strong organisational and administrative skills

  • Excellent attention to detail for audit requirements

  • Good communication skills, both written and verbal

  • Ability to work independently and as part of a team

Desirable

  • Experience within the automotive or HGV sector

  • Knowledge of warranty systems and software

Click ‘Apply Now’ to take the next step in your career.

Ref - 3364

 

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