HGV Workshop Manager

Location: West Thurrock
Salary: Up to £55,000 DOE + 10% KPI bonus
Shift: Monday to Friday, 40 hours – 08:00-17:00

Benefits:

• 7% matched pension scheme

• 33 days holiday rising with service

• Healthcare cashback scheme

• Employee discounts across retailers, cinemas, and services

• Cycle to Work Scheme

We are looking for an experienced Workshop Manager or HGV Workshop Supervisor to manage a large team of technicians in a busy dealership workshop. The successful candidate will have proven experience supervising staff, controlling workflow through the workshop, and ensuring high standards of service and repair work. A retail dealership workshop background is desirable.

Key Responsibilities

• Proactively manage the customer journey from planning and arrival to work completion and invoice/claim closure

• Ensure service and repair work is completed to time and quality standards

• Manage job profitability and workshop productivity targets

• Motivate, develop, and manage the performance of the workshop team

• Identify ongoing training needs for technicians

• Report on workshop KPIs and productivity

• Manage budgets and plan workshop efficiency

• Resolve employee issues and support day-to-day workshop operations

• Maintain a safe, organised, and professional workshop environment

Skills and Experience

Essential

• Experience in an HGV workshop at supervisor or above level

• Employee management and supervisory skills

• Customer-facing experience with problem-solving ability

• Reporting and KPI monitoring experience

• Budgeting and workshop planning skills

Desirable

• Level 3 HGV Technician qualification

• Experience in a retail dealership workshop

Click ‘Apply Now’ to take the next step in your Workshop Manager career.

REF: 3489

Apply Below

If you’re interested in this opportunity and would like to apply, simply complete the below form and attach your CV.